Delayed flight

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My husband, daughter and I are booked onto flight LS2119 from Leeds Bradford to Chambery today Saturday 19th February. We have spent over 2 hours sitting on the aeroplane whilst it was de-iced and told the plane had a fault which they were trying to mend. This proved to be impossible so we were taken off the plane and told to wait in the terminal and then after a further wait told the flight would not run and to return to the aeroport on Sunday morning 20th February when we would be taken by bus to Manchester for a 12 0'clock flight from Manchester to Chambery.
We were not offered any overnight accommodation by Crystal who said the problem was jet2's. There was no Crystal representative to assist us even though the holiday we booked was with Crystal . I would like to know why there was no representative in attnedance to guide us through this problem We have now lost one seventh of our holiday. We have lost a days ski hire, ski pass hire and accommodation hire. We have had to make our own way home and will obviously have to make our own way back to the aeroport in the morning at our own cost. My husband spoke to your emergency representative Dave on the telephone whilst he appologised for the problem he said the problem was primarily with jet 2. We strongly feel that Crystal should have been available to ensure everyone was adequately accommodated as we paid Crystal for the holiday. No general announcement was made offering assistance we were only told to report back to the aeroport at 8 am on sunday 20th February to be taken to Manchester. We purposely booked a package through an agent in April to enusre obtaining the holiday we wanted and feel that we have been poorly treated.
I look forward to your swift attention regarding this matter.
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